FAQ - Frequently Asked Questions

Yes! Soni Fashion offers a range of jewellery
pieces that are perfect for daily wear. Their collection includes elegant
studs, minimalistic necklaces, stylish bracelets, and comfortable rings
designed for everyday use. These pieces blend durability with timeless style,
making them ideal for work, casual outings, or regular wear.

Soni Fashion likely accepts a variety of payment
methods for customer convenience. Commonly accepted options may include: 💳 Credit &
Debit Cards – Visa, Mastercard, RuPay, and more

📱 Digital Wallets
– Google Pay, PhonePe, Paytm, etc.

💻 Net Banking
– Direct payments from major banks

UPI Payments
– Secure and quick transactions via UPI

💵 Cash on Delivery (COD)
– Available in select locations

For exact payment options, it's best to check
their website or contact their customer support. 😊

You can track your order from Soni Fashion by
following these steps:

📦 Order Confirmation: Once your order is placed, you’ll receive a confirmation email WhatsApp or SMS with a tracking link.

🔍 Tracking Number: Use the
tracking ID provided in the email/SMS to check the status on the courier partner’s website.

🌐 Website Tracking: Visit the Soni Fashion website and go to the Order Tracking section.
Enter your order details to get real-time updates.

📞 Customer Support: If you need further assistance, you can contact our customer support Email: support@soni.fashion WhatsApp - +912816777775, for updates.

For the most accurate tracking information, check
the latest details provided via WhatsApp email or SMS! 😊

Currently, we do not offer customization services. However, we frequently update our collections with trendy and unique designs.

• We dispatch all orders within 24 hours of order confirmation.
• Delivery takes 3 to 7 days depending on your location.

Soni Fashion likely has a customer-friendly return and exchange policy to ensure a smooth shopping experience. Here’s a general idea of what you can expect:

🔄 Return Window:
Most products can be returned or exchanged within 1 day of delivery (check www.soni.fashion website for exact details).

📦 Condition of Product:
Items must be unused, unworn, and in original packaging with tags intact.

🔁 Exchange Option:
If you received incorrect item, you can request at Email: support@soni.fashion or WhatsApp: +912816777775 an exchange for the same or similar product.

💰 Refunds:
Refunds are usually processed once the returned item is received and inspected. The amount may be credited to your original payment method within a few business days.

🚚 Return Process:
You may need to initiate a return request through email or contact our customer support for assistance.

For exact return and exchange terms, it’s best to
check www.soni.fashion website
or reach out Email: support@soni.fashion or WhatsApp: +912816777775 to our support team. 😊

To maintain the shine and longevity of your jewelry:

• Store it in an airtight box.
• Keep away from water, perfumes, and chemicals.
• Clean with a soft cloth after each use.

To keep your Soni Fashion jewellery looking beautiful and long-lasting, follow these care and maintenance tips:

💎 Avoid Water & Chemicals:
Keep your jewellery away from water, perfumes, lotions, and household chemicals to prevent tarnishing.

🛑 Store Properly:
Use a soft pouch or jewellery box to prevent scratches and tangling. Store pieces separately to maintain their shine.

✨ Clean Gently:
Wipe with a soft cloth after each use to remove dirt, sweat, or oils. Avoid using harsh cleaning agents.

🚫 Remove Before Activities:
Take off jewellery before bathing, swimming, exercising, or doing household chores to prevent damage.

🌡 Keep Away from Heat & Sunlight:
Excessive heat and direct sunlight can fade certain gemstones and weaken materials.

🔄 Regular Maintenance:
For long-term durability, occasionally check for loose stones or clasps and get them repaired if needed.

By following these simple steps, your jewellery will stay sparkling and elegant for years! 😊✨

All our jewelry is crafted from high-quality brass. Our 1 Gram Gold-Plated jewellery includes a small amount of real gold in the plating, enhancing its longevity and shine.

All our 1 gram gold-plated jewellery comes with a warranty😊
Whenever you return a piece of jewellery and buy another one from us, we’ll give you back 15% of the value of the returned jewellery.

For example,
if you return jewellery worth, ₹2000, we’ll refund ₹300.
Just a heads-up: we offer a warranty on the jewellery, but not a guarantee.

We operate exclusively in India and deliver across the country.

Yes! We offer Cash on Delivery (COD) for over 500 rupees order.

Yes! We provide a 10% discount on all prepaid orders when you pay online at checkout.

You can reach out to us via:

• WhatsApp: +91-281-6777775
• Call: +91-281-6777777
• Email: Support@soni.fashion

If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with Unboxing Video and images, and we will assist you with the best possible solution.

Yes! Popular designs are often restocked, but availability depends on demand. Follow us on Instagram (@SoniFashion_india) to stay updated.

Yes, we have physical store at below address.

Soni Fashion
Soni Empire,
7-Laxmi Society, Opp. Vatsalya Hospital,
Nana Mava Road, Opp. 9 Square,
Rajkot - 360004.
Gujarat, India.

Once dispatched, cancellations are not allowed.

Yes, we offer bulk purchases at special rates. Contact us via WhatsApp - +91-281-6777775 or email: support@soni.fashion for more details.